Business Analyst

What we’re looking for

We’re seeking a dynamic, forward-thinking Business Analyst with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice.

Job type

Full time, permanent. We encourage those who may need a more agile approach to the structure of their working day to apply; we are always willing to discuss flexible options where we can.

Location

You’ll be expected to travel to our customer’s site and potentially sites UK wide; working from client/office/home locations as appropriate.

As an Agile Business Analyst you will:

  • Build highly collaborative internal and external stakeholder relationships
  • Demonstrate a thorough understanding of customer/stakeholder needs
  • Work collaboratively with scrum team members to deliver digital deliveries; fully engage and contribute in agile ceremonies (e.g. sprint planning sessions, daily stand ups and retrospectives)
  • Take ownership and be accountable for sprint tasks
  • Produce user stories and acceptance criteria
  • Consistently produce work of a good quality, to sprint plan deadlines
  • Flag risks or blockers in advance and voice concerns but offer solutions
  • Work with the Product Manager, Digital Service Manager and User Researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements
  • Seek continual improvement opportunities within own and other scrum teams
  • Assist/support user research/user experience activities for the team
  • Work closely with internal/external customers (public) so digital services meet user needs
  • Motivate self and others to do a good job, build a strong team ethos
  • Engage in a Business Analyst Community of Practice and share knowledge and best practice
  • Communicate effectively with a wide range of digital delivery disciplines and talent both internally and externally
  • Analyse and map the risks of this product approach and propose mitigation solutions
  • Define how the predicted user and financial benefit can be realised
  • Make a recommendation for action against the analysis done
  • Need to be comfortable writing technical user stories for the delivery of APIs
  • Analyse propositions and assess the user needs

Knowledge/experience 

You will need: 

  • Excellent communication and interpersonal skills
  • A collaborative ethos and enjoy working with various teams
  • Proven experience of working within an Agile environment
  • Demonstrable knowledge of appropriate Agile tooling
  • The ability to provide support and encouragement to others
  • The ability to manage yourself and align with team goals

In return you’ll receive

  • An above rate salary
  • Company pension
  • Group life cover
  • 25 days holiday per year, plus your birthday off!
  • 2 days paid leave for voluntary work
  • Annual training budget
  • Enhanced maternity/paternity package
  • Employee Assistance Programme
  • We also offer an electric vehicle scheme and cycle to work scheme

*Applicants must have the right to work in the UK and the ability to pass BPSS vetting

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